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Summer Season Full-Time Bell Staff- The Charter at Beaver Creek
AVON CO 81620
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90673973

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Wyndham Destinations

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Summary

  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  2 Views, 0 Applications  
 
Summer Season Full-Time Bell Staff- The Charter at Beaver Creek
The
general responsibilities include but not limited to Offer luggage assistance, help answer questions and genuinely make the guest
feel "at home." Assist
guests/owners in a courteous, professional manner as to maintain the highest
guest service experience possible.


**Looking to hire great additions to our Bell Team by May 24, 2017!**





**RESPONSIBILITIES:**



**Owner/Guest Related:**



1. Maintain an
excellent understanding of luggage storing procedures and be ready to assist
owners and guests with their luggage.



2. Develop a
thorough knowledge of the town and surrounding areas, events, activities,
restaurants, road directions, transportation options to the property, pick up
place and schedule of City bus and WVR shuttles.



3. Familiar with property valet/laundry (dry cleaning) procedures. Deliver dry cleaning to guest rooms once
returned.



4. Familiar with property amenities and outlet hours (if applicable.)





**Front Desk Related:**




1. AssistFront Office with any needs (answer phone calls, answer general guestquestions, drive guests upon request, help deliver donations andrecycling).

2. Develop abasic working knowledge of the PBX phone system and company radio usingproper telephone and radio etiquette.

3. Maintaincleanliness of the property (Front Office area, clubhouse, bathrooms,patrol the property for trash and cigarette butts, and collecting trashbags from all areas).

4. Upkeep of the properties vehicles including wash, vacuum, cleanwindows, etc. Report and mechanicalproblems to maintenance or Front Desk/Office Manager.

5. Check andrefill supplies (coffee supplies, doughnuts, put out cookies & ciderin season, bathrooms, towels and spa cups).

6. Know all safety and emergency procedures and how to respond toeach situation. Be aware ofaccident prevention policies.



**General:**



1.
Maintain
an excellent understanding of safety and emergency procedures as they relate to
the safety of owners, guests, and the property.



2.
The
Employee must be familiar with the rules and regulations as set in WVR Employee
handbook.



3.
All
employees must be familiar with property(s) amenities and hours of operations.



4.
Work
closely with the Front Office Manager for group arrivals, clubhouse set up and
breakdown.



5.
Be
familiar with the weekly work schedule and aware that it may change at times
depending on occupancy to accommodate business demands.



6.
Keep the front lobby and parking lot picked up and clean
of all trash. Keep ashtrays clean in
lobby.



7.
Neat and orderly bell storage must be kept at all times. All stored luggage must be properly tagged.



8.
Read and initial daily log book at front desk and the
bell desk.



9.
Attend all department and all employee meetings when
requested.


**PHYSICAL REQUIREMENTS**



1.
bending and stooping



2.
lifting items 30 pounds or more.





**EDUCATION/EXPERIENCE:**



1.
Understanding
of providing effective and efficient guest services generally associated with
hotel type operations



2.
Possess
sensitivity to the needs of guests and owners of high quality condominium
property.





**SKILLat:**
to multi task; effective communication skills, both written and verbal; work as
a team with Front Desk agents and all other property departments.

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